Call 1-800-447-4986.
We make it easy for you to get in touch with us. Whether you have a question about our products, services, or want to find your local Cat® dealer, you have access to the help you need through our website.
When you've got the most powerful engine in the business, there's an easy way to get the most powerful support.
Whether you've got a question about an operating function, or a problem on the road, our call center personnel are ready to help when you call. If you need emergency assistance we will assist in making the necessary arrangements. Call 1-800-447-4986.
And it doesn't stop there. If repairs are needed, we will follow up with a call to the dealership or service facility, to make sure the repair is being made and parts were received.
Access to the Help You Need
In addition to offering emergency roadside service and product information, our toll-free number also offers a truck dealer and Cat dealer locator service.
When you get Cat Power, you get more than just legendary pulling power and top fuel economy. You get the most responsive service network in North America and off-the-shelf parts availability, when and where you need it.
With more than 2,500 authorized Caterpillar service locations across North America, you can be assured of convenient access to Caterpillar parts and service.
Superior quality, prompt service and dedication to customers are what set Caterpillar® product support above the competition. After investing in a Cat truck engine, sticking with Cat parts and service can be the next profitable business decision you'll make.
Our Call Center is available to help you with the following: • Dealer Locator • Basic Product Information • Roadside Assistance • Parts Availability Issues • Warranty Coverage Information