Quarterly Surplus Parts Return Guidelines

Guidelines

1. Each line item must have a quantitative value of $25.00 or more.
   
   Example:  A 9X7735 has a TEPS Net value of $3.05, there must be a quantity of 9 to qualify for a return.
2. Parts sold in sealed packages (seal kits, gasket kits, etc.) are non-returnable if the seals are broken.
3. Parts must be new, unused, uninstalled, and in a resaleable condition in order to be considered for credit.
4. All parts will be credited at TEPS Net, less 5% stock order discount.
5. To accurately process your return, we ask that a list of all parts be sent to Holt for review.
6. Dates for RETURNS are listed in the previous screen under "BI ANNUAL PARTS RETURN DATES". (All lists must be given to TEPS Coordinators.)



GENERAL RETURN GUIDELINES (Non-Surplus Returns)

Guidelines / Restocking Fees

Parts that are customer resaleable (Like New) will be assessed an additional (5% restocking charge)

Opened electrical parts that are customer resaleable will be assessed an additional (5% restocking charge)

Opened gasket or seal kits that are customer resaleable will be assessed an additional (15% restocking charge)

Assuming the returned parts are customer resaleable, the following additional charges will be added accordingly to the above charges:

 

* Fast moving / Holt stocked	5%
* Fast moving / Holt non-stocked	10%
*Medium moving / Holt stocked	10%
*Medium moving / Holt non-stocked	15%
*Slow moving / Holt stocked	15%
*Slow moving / Holt non-stocked	20%


NOTE** Fast, Medium, and Slow moving status is found in the Caterpillar Numerical Parts Record (NPR.)  All parts returned will be subject to inspection and acceptance by Holt Power Systems. ** The return guidelines above are for Truck Parts ONLY.  All Caterpillar Parts, other than Cat Truck Engine Parts, will be credited as per walk in customer return guidelines.

Jan 12, 2009 BH