posted on July 21, 2020 18:21
Edith (Edie) Williams, senior switchboard operator, literally is the “voice of HOLT” at the companies’ headquarters in San Antonio. Edie recently celebrated her 15 year work anniversary and had a few words of wisdom.
First and foremost, she truly appreciates working for a values based organization, saying “I have had the privilege of watching the organization develop into a diversified, fast paced, forward-thinking company that offers its employees the tools and training to be successful.”
Her advice to those just starting out is simple – “Always keep the saw sharp, don’t be afraid to be creative, initiate change and always take advantage of every positive opportunity, because that is what spurs our growth and keeps us ahead of the competition.”
When Edie is not trafficking phone calls for HOLT’s 6 divisions and more than 50 locations, she finds time to ride or work with Robin (sometimes called Rocking Robin), her 18 year old quarter horse. She also enjoys riding her bicycle, grilling, helping her 92 year old father, and participating in her church choir. Her volunteer activities include Meals on Wheels, the American Heart Association and the annual Cattle Barron’s Gala fundraiser.
Next time you call HOLT, Edie will be on the line ready to assist and if you ever visit our headquarters, she will be in the lobby happily greeting you and demonstrating true legendary customer service!
Congratulations on your anniversary, Edie and thank you for all you do!