HOLT CAT Dealer Commitment

The HOLT CAT Dealer Commitment

For over 80 years, the Holt family and entire HOLT CAT dealer organization have promised to treat every customer with fairness, integrity and respect in all dealings.

The HOLT CAT Dealer Commitment

Commitment means making a promise. For over 80 years, the Holt family and entire HOLT CAT® dealer organization have promised to treat every customer with fairness, integrity and respect in all dealings.

Our goal has always been to be the dealership that you can trust. We don’t take that lightly; we know trust is not a process or a slogan. It can disappear in a moment when we do not stay true to our word or if we disappoint you.

It’s in this spirit, in alignment with our Value of Ethical, that HOLT CAT pledges to never take your trust for granted. We are fully committed to deliver the following eight principles wherever and whenever you need us.

  1. Trustworthy Service to Save You Time & Money
    • Full service available every day, around the clock
    • Expert Cat® certified technicians
    • Choose service in the field or shop
    • No travel time and mileage charge for the first 90 days after new machine purchase for warranty repairs
  2. Trustworthy Parts to Keep You Working
    • Stocking over 250,000 genuine Cat parts
    • 98 percent of all parts delivered within 24 hours
    • Daily express delivery to 150 parts pickup locations with 24 hour access
  3. Trustworthy Protection Plans to Safeguard Your Equipment
    • Extended warranties available on every new machine
    • Customized, flexible protection plans
    • Available for certified rebuilds
  4. Trustworthy Monitoring & Technology to Improve Performance
    • Provide equipment monitoring technology for optimum machine performance and maintenance
    • Improve equipment fuel usage, security and utilization
    • Keep maintenance on schedule
  5. Trustworthy Safety Solutions to Reduce Your Risk
    • Committed to safety in the shop and field
    • Certified technicians to work on jobsites
    • Provide safety resources at safety.cat.com
  6. Trustworthy Fluids Analysis & Reporting for Long-term Machine Health
    • Analyze fluids for proactive diagnosis
    • In-house S•O•S Fluids Analysis lab and 24 hour results turnaround
    • Verified results by Caterpillar®
  7. Trustworthy Training for Operator Certification
    • Cat Certified Operator Training
    • OSHA/MSHA Certified Operator Training
    • Certified instructors on a range of equipment including cranes and forklifts
  8. Trustworthy Delivery for Rapid Deployment
    • Personalized orientation for all equipment
    • Full operating, maintenance & care reviews
    • Ensures optimal performance & satisfaction